Terms and Conditions

Terms of Service for Realistic Sobriety

1. Introduction

Welcome to Realistic Sobriety. These Terms of Service ("Terms") govern your use of the Realistic Sobriety website, mobile application, and services (collectively, the "Service"), which are owned and operated by Realistic Sobriety, Inc. ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service.

2. Eligibility

You must be at least 18 years of age to use our Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

3. Use of the Service

Realistic Sobriety provides a platform for addiction recovery resources, information, and support services. The Service is intended for personal, non-commercial use.

3.1 User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms.
You must not use the Service in any way that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service.
You agree not to share your password or let anyone else access your account, or do anything else that might jeopardize the security of your account.

3.2 Prohibited Activities

Posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or otherwise objectionable content.
Attempting to reverse engineer or jeopardize the correct functioning of the Service, or otherwise attempting to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Service.
Attempting to gain access to secured portions of the Service to which you do not possess access rights.

4. Intellectual Property Rights

All content on the Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Realistic Sobriety or its content suppliers and protected by United States and international copyright laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

5. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

6. Disclaimer of Warranties; Limitation of Liability

Our Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Service or the information, content, materials, or products included on our Service.

In no event shall Realistic Sobriety, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

7. Indemnification

You agree to indemnify and hold harmless Realistic Sobriety and its employees, agents, and affiliates from any and all claims, liabilities, damages, and costs (including, but not limited to, attorney's fees) arising from your use of the Service or your violation of these Terms.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which Realistic Sobriety is incorporated, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us at [insert contact information].

Return and Refund Policy

Realistic Sobriety Return/Refund Policy

Introduction

Realistic Sobriety is committed to supporting our clients through their recovery journey. We understand the importance of satisfaction and trust in the services we provide. This Return/Refund Policy outlines the terms under which refunds or returns may be requested for services purchased through Realistic Sobriety.

Service Cancellation

1. Cancellation Before Service Commencement

Clients may cancel any service for a full refund if the cancellation request is made at least [Number] days before the scheduled service commencement date. Cancellations must be submitted in writing to our support team via email at [Support Email Address].

2. Cancellation After Service Commencement

If services have already commenced but you are not satisfied with the progress or content of the service, we encourage you to contact our customer support team within [Number] days of service commencement. We will work with you to resolve any issues or concerns. If a resolution cannot be reached, a partial refund may be offered at Realistic Sobriety's discretion, based on the services already rendered.

Digital Products

For digital products, including but not limited to e-books, online courses, and downloadable content:

Due to the nature of digital products, refunds are generally not provided once the product has been downloaded or accessed. However, we want you to be satisfied with your purchase, so if you encounter any issues (e.g., technical problems accessing the product), please contact us within [Number] days of purchase for assistance or to discuss potential refunds on a case-by-case basis.

Subscription Services

For subscription-based services:

Subscribers may cancel their subscription at any time. However, a refund will not be issued for the current billing cycle once payment has been processed. Cancellation will take effect from the next billing cycle, ensuring that no further payments are taken.
If you believe an error has occurred in billing, please contact our support team immediately to discuss a possible refund or correction.

Exceptions

In certain circumstances, Realistic Sobriety may offer refunds or credits beyond the situations described above, at our sole discretion. These exceptions are typically made in cases of extenuating circumstances, such as medical issues or other significant personal challenges.

Process for Requesting Refunds

To request a refund, please follow these steps:

Contact our customer support team at [Support Email Address], providing your name, contact information, service or product purchased, and the reason for requesting a refund.
Please allow up to [Number] business days for your request to be processed. We may contact you to obtain additional information or to offer alternatives to a refund.
Approved refunds will be credited to the original method of payment within [Number] business days of approval.

Contact Us

If you have any questions or concerns regarding our Return/Refund Policy, please do not hesitate to contact us at [Support Email Address]. We are committed to ensuring that your experience with Realistic Sobriety is positive and supportive.